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DogEar Support

Need help with DogEar? Start here, or reach us directly below.

Resetting your password

On the sign-in screen, tap “Forgot password?” and follow the link we email you. If you signed up with Google or Sign in with Apple, there’s no separate DogEar password to reset — sign in through that same provider instead.

Not receiving a confirmation email

Check your spam or promotions folder first. If it’s still not there, go back to the sign-in screen and use the “Resend confirmation email” button — note that each resend invalidates the previous email’s link, so only the most recent email you received will work.

Reporting a post, comment, or account

Tap the ••• menu on any post, comment, or profile and choose Report. Our team reviews every report. You can also block an account from their profile to stop seeing their content and prevent them from seeing yours.

Deleting your account

Go to Settings → Delete Account, either on web or in the app. This permanently deletes your account and content right away — it can’t be undone, so there’s no need to contact us first unless something goes wrong.

Still need help?

Email us at trydogear@gmail.com and we’ll get back to you.